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  5. ADORN - Customer Feedback
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ADORN is a social enterprise working towards increasing access to markets for rural and urban artisans, mainly through on-line retail. We would like to know how to serve you better to increase sales in the future and allow maximum benefit to our Artisans.

Please complete this short survey to provide us with feedback so that we can continue to improve your experience.
 
 
 
How did you get to know about ADORN?
 
Facebook
 
NGO Partners
 
Internet Search
 
Personal Contacts
 
Event
 
 
 
Would you prefer to shop
 
Online
 
Store
 
 
 
How do you feel about E shopping in Pakistan?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
Feedback
 
 
 
 
How easy was it to use the online shop?
 
Excellent
 
Good
 
Average
 
Poor
 
 
 
Why did you choose to buy from Adorn?
 
Distinctive Products
 
Quality
 
Design and appearance
 
Ethical buying - support for the Artisan's and the cause
 
 
How satisfied are you with ADORN's products in the following areas:
1 2 3 4 5
Value for price
Quality
Style/Design
Service and speed of delivery
Timeliness of order
Range of Products
Useful Products
Ability to send a product as a gift
 
 
 
How would you describe a social enterprise?
 
A charity, which does not make any profit
 
A business which generates profit
 
A sustainable business which generates profit but channels it into projects related to supporting social development
 
 
 
Based on your recent experience, will you continue purchasing products from ADORN in future?
 
Definitely
 
Probably
 
Probably not
 
Definitely not
 
Not sure
 
 
 
Please give us some suggestions on how we could improve our current range and what the products you would like to see us add in the future
   
 
ADORN was established after years of work in the development sector of Asia. Our work with artisans and NGO’s has continually supported the theory that both urban and rural prosperity are constrained by a lack of capital coupled with a lack of access to viable markets and buyers. The handicrafts sector has been constrained not by a lack of skills, talent, or entrepreneurial spirit; not by culture, but by political and economical constraints and limited options available to both rural and urban artisans.
Thank you for your support and Feedback!
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