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  1. Surveys
  2. 2012
  3. April
  4. C
  5. concur travel survey
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* Please enter your employee ID
   
 
 
 
When booking travel, do you use Clickbook (the online booking tool within Concur) or do you call TLG Travel directly?
 
Clickbook
 
Call TLG Travel directly
 
I have used Clickbook and called TLG Travel directly
 
 
Please rate the ease with which you do the following when using Clickbook, the online booking tool within Concur:
1 - Very Easy 2 3 4 5 - Very Difficult Don't Know
Book one-way flights
Book round-trip flights
Book multiple-leg flights
Book hotels
Find specific hotels near a business or address
Book a rental car
Add a car to a previously booked flight
Add a hotel to a previously booked flight
 
 
 
Have you ever booked a trip, hotel, or car from a TLG Travel agent directly?
 
Yes
 
No
 
 
 
Within the past year, how many trips have you booked using Clickbook, Concur's online booking tool?
 
None
 
1-2
 
3-5
 
5-10
 
More than 10
 
 
 
How many trips did you book before you felt comfortable with Clickbook?
 
None - I still do not feel comfortable with Clickbook
 
1-2
 
3-5
 
5-10
 
More than 10
 
 
 
Overall, how satisfied are you with Clickbook?
 
1 - Very Satisfied
 
2
 
3
 
4
 
5 - Very Dissatisfied
 
 
Please rate the ease with which you do the following when using Concur Expense:
1 - Very Easy 2 3 4 5 - Very Difficult Don't Know
Accessing the Concur system
Importing an expense into your expense report that was charged to your coporate card
Expensing a hotel bill
Expensing meals
Expensing the type of meal that you had (ie: meals with others/Field meeting meal/Remodel Meal)
Matching your expense to the current expense categories shown
 
 
 
How many reports have you submitted using the Concur Travel & Expense user interface?
 
None
 
1-5
 
5-10
 
More than 10
 
 
 
How many reports did you submit before you felt comfortable with Concur Travel & Expense user interface?
 
1-3 Reports
 
4-6 Reports
 
7-10 Reports
 
More than 10 Reports
 
 
 
Overall, how satisfied are you with Concur Expense?
 
1 - Very Satisfied
 
2
 
3
 
4
 
5 - Very Dissatisfied
 
 
 
Are you currently a Concur for Mobile User?
 
Yes
 
No
 
I was unaware this feature was available
 
 
 
How satisfied are you with Concur for Mobile?
 
1 - Very Satisfied
 
2
 
3
 
4
 
5 - Very Dissatisfied
 
 
 
Is there anything else you'd like to tell us about Concur or TLG Travel?
   
 
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