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What industry is your company in?
 
Financial services
 
Construction
 
Hotels and restaurants
 
Retail and wholesale
 
Real estate and tenancy
 
Electricity, gas and water provision
 
Manufacturing and processing
 
Other
 
 
 
 
Have you ever used an external consulting company? If no, please skip to question 12
 
Yes
 
No
 
 
 
How many times in the past 12 months have you used external consulting company’s services
 
0
 
1-4
 
5-8
 
9-12
 
12+
 
 
 
Which service have you used more in past twelve months?
 
Consulting
 
Training
 
 
 
Please rate your overall experience with external consulting companies
 
Exceeded expectations
 
Met expectations
 
Somewhat met expectations
 
Failed to meet expectations
 
 
 
What type of consultants do you need?
 
Consultants as temporary workers
 
Technical experts who come to solve a well-defined problem (like to develop or install a system)
 
Partner consultants (seek results hand-in-hand with a company)
 
 
 
Number of employees in your company
 
0 (just the owner)
 
1-9 (micro)
 
10-49 (small)
 
50-249 (medium)
 
 
For which reason do you seek help from external consulting firms?
 
Quell a fire
 
Enhance operational performance
 
Plan and reorganize for the future
 
 
 
What criteria do you use to evaluate a consulting company? Please name a few
   
 
 
Please rate each of the criteria based on its importance for you when you choose a consulting firm
Not important Somewhat important Moderately important Rather important Very important
Price
Its clientele
Reputation and image
In-depth knowledge of the field in which the company operates
Expertise in various areas and extensive experience
 
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