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  1. Surveys
  2. 2012
  3. April
  4. C
  5. Costomers Service
0%
Exit Survey »
 
 
1. Were you greeted when you first entered the store?
 
Yes
 
No
 
Not Sure
 
 
 
2. Did you leave with an over-all good experience at this store?
 
Excellent Experience
 
Good Experience
 
Poor Experience
 
 
 
3. Is this your first time visiting this store?
 
Yes
 
No
 
 
 
4. Did the sales representative help you find exactly what you came in for?
 
Yes, very helpful
 
Somewhat helpful
 
No sales representative was available to help me.
 
 
 
5. Did you feel that the sales representative was a good listener?
 
Yes, very good listener
 
Somewhat of a good listener
 
No, not a good listener
 
 
 
6. Have you ever had a visit where you received no service?
 
Always receive excellent service
 
Sometimes i receive service
 
I never receive any service
 
 
 
7. Did you feel that the sales representative had good knowledge of the product he or she was showing you?
 
Yes, excellent knowledge of product
 
Somewhat knew about the product
 
No, did not know anything about the product
 
 
 
8. Did we have all the sizes you needed in stock?
 
Yes, had all the sizes i needed
 
Yes, had a few things in my size
 
No, did not have anything in my size
 
 
 
9. Did we have a good selection of colors and products that you were looking for?
 
Yes, had an excellent selection of all colors and products i needed.
 
No, had a low selection of colors and products i needed.
 
 
 
10. Will you come back and visit us again?
 
Yes, I will be sure to visit you again
 
Maybe, I will stop in again
 
No, I was not happy with the service
 
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