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Surveys
2012
April
C
Customer Post Start-Up Survey
Customer Post Start-Up Survey
0%
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1. Please check the reasons as to why you chose to install the Advantix system in your facility
Energy savings
Humidity control
Improved Indoor Air Quality
Lower upfront cost
Please Explain
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2. How well did the salesperson explain how our systems operate and benefit our clients?
Exceptionally well
Very well
Average
Not very well
Poorly
Please Explain:
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3. How well did the salesperson understand your specific requirements and concerns?
Exceptionally well
Very well
Average
Not very well
Poorly
Please Explain:
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4. How responsive was the salesperson to your questions and requests?
Extremely responsive
Very responsive
Average
Not very responsive
Unresponsive
Please Explain:
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5. How helpful was the website in providing information you needed?
Extremely helpful
Very helpful
Average
Not very helpful
Not helpful at all
Please Explain:
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6. How helpful were the marketing materials and support documents in providing information you needed?
Extremely helpful
Very helpful
Average
Not very helpful
Not helpful at all
Please Explain:
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7. Please describe your experience with our project assessment / equipment specification process
Exceptional
Very Good
Satisfactory
Unsatisfactory
Very unsatisfactory
Please Explain:
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8. Please describe your experience with the installation of our equipment
Exceptional
Very Good
Satisfactory
Unsatisfactory
Very unsatisfactory
Please Explain:
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9. Please rate the quality of service you received from our Support Team
Exceptional
Very Good
Satisfactory
Unsatisfactory
Very unsatisfactory
Please Explain:
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10. How likely are you to buy from us again?
Definitely
Probably
Maybe
Probably Not
Definitely Not
Please Explain:
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