Customers loyalty to Philips brand

Hello:
You are invited to participate in our survey "Customers loyalty to Philips brand". We would like to ask you to complete a survey that asks questions about your own attitude to Philips brand and Philips products. Your participation in this study is completely voluntary. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
Thank you very much for your time and support.

I Agree

Please, specify your age.

Please, specify your family income.

Low

Middle

High

Specify your education level.

Secondary

Higher

Post-graduate

How many times have you purchased Philips products in the past 6 months?

Once

Twice

Three or more times

I haven't purchased Philips products in the past 6 months

What Philips products are you likely to buy?

TV sets and sound systems

Personal care products

Mother and child care products

Household products

Home lightning products

PCs and phones

Do you repurchase the same upgraded Philips products?

Yes

Sometimes

Never

Why do you buy Philips products (Select all that apply)?

Because Philips products are reliable

Because Philips producs are innovative

Because Philips products are cheap

Because Philips products are easy to use

Are you satisfied with Philips products?

Yes, always

Sometimes

No

How likely is it that you would recommend Philips brand to a colleague or friend (Give your score on an eleven point scale)?