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  1. Surveys
  2. 2012
  3. April
  4. G
  5. General PAC Survey

General PAC Survey

 
 
Dear Friend:

Your opinions are very important to [ORG NAME]. That's why you have been invited to participate in this study. This survey asks for your opinions regarding a variety of arts and entertainment issues. The information you provide will enable [ORG NAME] to better serve you and others in the future.

[ORG NAME] has engaged Applause Management Group, LLC, a market research firm specializing in the performing arts, to conduct this survey and tabulate the results. Please understand this is a standardized survey for Performing Arts organizations and not all questions or possible answers may apply to [ORG NAME]. You should not infer any future action is being considered or not considered based on the questions being asked. We invite you to direct any questions or comments about this survey to [email protected].

On average, this survey takes less than 10 minutes to complete. To start, scroll to the bottom of this page and click the "NEXT PAGE" button.

{ORG NAME} appreciates your help, and remember, your opinion counts!

 
 
 
In acknowledgment of the time and effort you have taken, [ORG NAME] will offer you the opportunity at the end of the survey to enter your email address for a drawing to win [PRIZE].* The winner will be notified directly by [ORG NAME] at the conclusion of this study.
 
 
Please note you must be 13 years old or older to take this survey. The prize drawing contest offer is void where prohibited by law. Applause Management Group, LLC, its owners, officers, staff and/or subcontractors are not responsible for this prize drawing or its outcome. Please direct any questions concerning the prize drawing directly to [ORG NAME].

Please check the box below if you are 13 years of age or older:
 
 
 
The following questions will help us shorten the time it takes you to complete this survey by eliminating questions and sections which may not pertain to you.
 
 
Please indicate your current status:
 
Single
 
Married/Domestic Partnership/Significantly attached
 
Divorced/Separated/Widowed
 
 
From the following list of associations to [UNIVERSITY], please select the highest category that best describes YOU today.
 
Faculty or Instructor
 
Staff
 
Current Student
 
Enrolling as a Student in upcoming Semester
 
Former Student
 
Former Employee
 
None of the above
 
 
From the following list of associations to [UNIVERSITY], please select the highest category that best describes YOUR SPOUSE/PARTNER today.
 
Faculty or Instructor
 
Staff
 
Current Student
 
Enrolling as a Student in upcoming Semester
 
Former Student
 
Former Employee
 
None of the above
 
 
What is your association with [Org Name]? (Check all that apply).
 
Purchaser or user of Series/Subscription packages (within last 2 years)
 
Purchaser or user of tickets to individual events (within last 2 years)
 
Donor
 
Volunteer
 
Staff
 
None of the above
 
Other (please explain):
 

 
 
 
Which of the following past [ORG NAME] performances have you attended? (Check all that apply.)
 
[Event 1]
 
[Event 2]
 
[Event 3]

 
 
Which sentence below best describes YOUR attendance at [ORG NAME] events?
 
I went to MORE events in the last 12 months than in previous years.
 
I went to ABOUT THE SAME number of events in the last 12 months than in previous years
 
I went to FEWER events in the last 12 months than in previous years
 
I live in the area but did not attend any events in the past 12 months.
 
I just moved into the area in the last 12 months
 
 
Why did you attend fewer events during the last 12 months? (Check all that apply.)
 
Fewer events that were of interest to me
 
Tickets were too expensive / not a good value
 
Could not afford ticket prices
 
Could not find someone to attend with me
 
Decided to reduce my overall spending for live entertainment
 
Too busy to attend / not enough time
 
Often heard about events too late to buy tickets or attend
 
Other:
 

 
 
Which best describes YOUR anticipated attendance at [ORG NAME] events during the NEXT 12 months?
 
I will attend MORE events in the next 12 months than in previous years
 
I will attend ABOUT THE SAME number of events in the next 12 months than in previous years
 
I will attend FEWER events in the next 12 months than in previous years
 
 
Thinking only of , please rank the following items:
ORG NAME
Excellent Good Average Poor Unacceptable No Opinion or Not Applicable
Quality of Events
Ease of ordering tickets
Amount of Family-oriented Events
Attractiveness of venue(s)
Ease of getting in/out of facility
Parking
Value for money
Convenient location
Concession Stands
Box Office
ORG NAME
Excellent Good Average Poor Unacceptable No Opinion or Not Applicable
Web Site
Facebook Page
Facebook Posts
Twitter Posts
Brochure Designs
Advertising Designs
Overall Customer Service
Number of People Attending Events
Helpfulness of Ushers
Friendliness of Ushers
ORG NAME
Excellent Good Average Poor Unacceptable No Opinion or Not Applicable
Promotion of Events
Frequency of Events
Overall Reputation of Organization
Program Book
Performance Hall Accoustics
Quality of Sound System
Comfort of Seats
Restroom Cleanliness
 
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