Survey_Customer Satisfaction

How often do you use WML?

Daily

Weekly

2 to 3 times a month

Monthly

Ever 2-3 months

Other

How satisfied are you with the following WML features:

Please rate the relevance for you to have the following features on WML:

Master Data Visualization

Project Creation

Template Management

Simulation Management

Staffing

Demand/Capacity Analysis

Clarity reporting

iWil

If you have contacted Clarity AM/WECD, were all problems resolved to your complete satisfaction?

Yes, by the Clarity AM/WECD referents

Yes, by me or someone outside Clarity support

No, the problem was not resolved

No problems/No contact with Clarity support

Other

If you have contacted Clarity AM/WECD, would you please indicate the reasons?

Overall, how satisfied are you with WML?

If you indicated that you are unsatisfied, would you please describe why you are not satisfied with WML?

Compared to the way you worked before (excel, database), you are getting any benefit from the introduction of WML? If yes, which ones?

Which of the following attributes of WML model and related reporting do you appreciate more?
(more than one selection are possible)

Supports in operative activities

Easy to use

Easily available information

Easy information sharing

Other

What recommendations would you offer for improving WML model?